The Consulate is part of the British Embassy. The British Consul and Consular staff are here to look after the interests of British citizens visiting or living in Bosnia and Herzegovina.

Opening Hours for fee-bearing services:

    Monday to Thursday from 09:00-13:00 and 14:00-16:30
    Fridays from 09:00-14:00 local time (UK+1)

For consular enquiries (in person or by phone):

    Monday to Thursday from 08:30-13:00 and 14:00-17:00
    Fridays from 08:30-14:30 local time (UK+1)

The consular section may also have to close at short notice. If you are travelling a long distance to apply for a consular service, you might wish to telephone first to make sure the section will be open.
If you require emergency consular assistance outside of normal office hours or when the consular section is closed please telephone the Embassy’s Duty Consular Officer on +387 (0)61 491 486.

What the Consular Section can do

What kind of help we can provide:

This page gives advice what help we can provide if you do get into difficulty. We offer help which is appropriate to the individual circumstances of each case, including:

• issuing Emergency Travel Document
• providing information about transferring funds
• providing appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
• helping people with mental illness
• providing details of local lawyers, interpreters and doctors and funeral directors
• doing all we properly can to contact you within 24 hours of being told that you have been detained
• offering support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping
• contacting family or friends for you if you want, and
• making special arrangements in cases of terrorism, civil disturbances or natural

We cannot:

• get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings
• help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures
• give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who might be able to help you in these cases, such as English-speaking lawyers
• get you better treatment in hospital or prison then is given to local people
• pay any bills or give you money
• make travel arrangements for you, or find you work or accommodation, or
• make business arrangements on your behalf